top of page

SMS Terms & Conditions

Effective Date: February 2, 2026
 

These SMS Terms & Conditions (“SMS Terms”) govern the text messaging program operated by Cortland Connell Insurance Agency (doing business as CortIns.com). By providing your mobile phone number and opting in, you agree to receive text messages from us as described below.

 

1. Business Name

Cortland Connell Insurance Agency

Website: https://www.cortins.com

Email: Cort@CortIns.com

Phone: (424) 231-4414

 

2. Program Description

If you opt in to receive text messages, we may send you SMS or MMS messages related to:

• Insurance quotes and application follow-ups

• Policy information and service notifications

• Appointment reminders

• Requests for information related to your inquiry

• Important account or service-related updates

 

Text messages are service-related and may include limited informational or administrative messages. Consent to receive text messages is not a condition of purchasing insurance products.

 

3. Message Frequency

Message frequency varies depending on your interaction with us and your insurance needs.

 

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

 

5. Opt-In Consent

You opt in to receive text messages by:

• Submitting a web form with a checked consent box

• Providing verbal consent during a phone call

• Initiating a text message conversation with us

 

6. Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-consent.

 

7. Help Instructions

For help, reply HELP to any message or contact us at (424) 231-4414 or Cort@CortIns.com

 

8. Privacy

Your privacy is important to us. We do not sell personal information and do not share phone numbers with third parties for marketing or promotional purposes. Please review our Privacy Policy at https://www.cortins.com/privacy-policy for details on how we collect and use personal information.

 

9. Supported Carriers

Our text messaging program is supported by major U.S. mobile carriers. Wireless carriers are not liable for delayed or undelivered messages.

 

10. Changes to SMS Terms

We may update these SMS Terms from time to time. Any changes will take effect upon posting on this page, with an updated effective date.

bottom of page